TRAINING COURSE TITLE:

INTERNATIONAL STANDARD ISO 17025:2017

ISO 17025:2017

PRESENTATION AND INTERPRETATION OF THE REQUIREMENTS OF THE STANDARD AND GUIDANCE ON ITS IMPLEMENTATION IN TESTING AND CALIBRATION LABORATORIES – PRESENTATION OF INTERNAL AUDITS.

Objectives of the training course are:

-  To provide a clear and analytical presentation and interpretation of the requirements of the ISO 17025:2017

    standard,

-  To analyze and clarify concepts such as accreditation, metrological traceability, quality control, calibration,  

    verification, validation, measurement uncertainty, risk assessment and management.

-  To provide guidance on the implementation of the requirements in testing and calibration laboratories,

-  To present the internal audits methodology.

To whom it is addressed:

The training course is addressed to Quality Managers, Technical Managers, Internal Auditors of QMS according to ISO/IEC 17025 as well as to Scientific and Technical Staff of Testing and Calibration Laboratories.

Trainer:

Miltiadis Volotopoulos, Chemical Engineer, MSc Quality Management,

Member of the Chartered Quality Institute of UK,

Management Systems Development Consultant of PROSPERITY Ltd. with experience since 1995 in more than 60 laboratory accreditations and delivery of more than 200 training courses.

COURSE PROGRAM

FIRST DAY

11.00 – 11.45  Introduction,

                      The concept and the standards of accreditation (ISO 17025, EA, ILAC, Eurachem),

                      The basic standard ISO 17025:2017 – Structure of the standard – Requirements.

11.45 – 12.00  Break

12.00 – 12.45  Impartiality – Confidentiality,

                      Laboratory structure – Recourse requirements and management,

             Management system requirements,

12.45 – 13.00  Break

13.00 – 13.45  Management System,

                      Control of management system documents,

                      Control of records,

                      Actions to address risks and opportunities.

13.45 – 14.00  Break

14.00 – 14.45  Exercise 1: Risk assessment.

14.45 – 15.00  Break

15.00 - 15.45  Improvement

                     Nonconforming work,

                     Corrective actions,

                     Personnel – work instructions – Training,

            Facilities and environmental conditions,

15.45 – 16.00  Break

16.00 – 16.45  Equipment,

                      Metrological traceability.

SECOND DAY

11.00 – 11.45  Externally provided products and services,

                      Review of requests, tenders and contracts,

                      Selection, verification and validation of methods.

11.45 – 12.00  Break

12.00 – 12.45  Sampling,

                      Handling of test or calibration items,

                      Technical records,

                      Evaluation of measurement uncertainty,

                      Ensuring the validity of results.

12.45 – 13.00  Break

13.00 – 13.45  Reporting of results,

                      Reporting statements of conformity.

13.45 – 14.00  Break

14.00 – 14.45  Complaints,

                      Control of data and information management,

                      Management Review.

14.45 – 15.00  Break

15.00 – 15.45  Internal audits

                      Planing and conducting horizontal and vertical internal audits,

                      Use of checklists,

                      Recording audit findings and non-conformities.

15.45 – 16.00 Break

16.00 - 16.45  Exercise 2: Identification of the paragraphs of ISO 17025.